Privacy Policy

Updated Jan 1, 2020

Introduction

This privacy policy governs how Visible Supply Chain Management (VSCM) uses, collects, stores, and shares your personal information. It applies to the visiblescm.com website and all related sites, applications, services, and tools where this policy is referenced, regardless of how you access or use them. This policy does not apply to the practices of third parties that VSCM does not own or control, or to individuals that we do not employ or manage. This policy will be updated on occasion; therefore, we encourage you to check back periodically for the latest revision. If there will be significant changes made to the use of your personal information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our website or by other means.

 

Scope and Consent

Subject to the requirements of applicable laws, we strive to provide a consistent set of privacy practices throughout the VSCM community. By using our website, you acknowledge that you have read and accepted this privacy policy, and you expressly consent to our collection, storage, use and disclosure of your personal information as described in this privacy policy.

Personal information generally includes information that can be associated with a specific person and could be used to identify that person. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person.

There are places throughout the website that may link you to other websites that do not operate under this privacy policy. When you click through to these websites, this privacy policy is no longer in force. VSCM recommends that you examine the privacy statements for all third-party websites to understand their procedures for collecting, using, and disclosing your personal information. The policy that applies on any of our domains or subdomains is always the policy that appears in the footer of each website.

 

Amendments

VSCM may amend this privacy policy at any time by posting the amended terms on the website. All amended terms automatically take effect 30 days after they are initially posted.

 

Collection of Personal Information

You can browse visiblescm.com without telling us who you are. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers. We may collect other information that is provided to us by your web browser. This may include the browser you used to visit our website, the Uniform Resource Locator (“URL”) of the website that you just visited before visiting our website, which pages on our website you visit, any search terms you entered, which URL you go to next, and your Internet Protocol (“IP”) address.

We may collect and store the following personal information:

• Email address, physical address, phone number, physical contact information, and financial information
• Transactional information based on your activities (such as information to facilitate buying and selling)
• Community discussions, chats, dispute resolution, correspondence through the VSCM website and related services
• Computer sign-on data, statistics aggregation, traffic to and from the VSCM website, and cookies information
• Other information, including IP address and standard weblog information, and supplemental information from third parties

You can choose not to provide information to us, but in general some information about you is required in order for you to: register as a member; purchase products or services; create a profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.

We may receive or collect supplemental information about you from third-party sources and add it to your account information. This may include, but is not limited to, demographic information, navigation information, contact information, credit check and other information about you from credit bureaus, social network information, consumer behavior information, or other sources of information, as permitted by law.

Transfer and Storage of Personal Data. We may transfer your personal information to/within the United States, to any VSCM affiliate worldwide, or to third parties acting on our behalf for the purposes of processing or storage. By using any of our products or providing any personal information for any of the purposes stated herein, you consent to the transfer and storage of your personal information, whether provided by you or obtained through a third-party, including the hosting of such personal information on our servers.
 

Information Sharing and Registration with Social Media Websites

VSCM may offer sign¬-on services that allow you to use third-party login credentials to access the website or related sites. We may also offer services that allow you to share information with third-party social media platforms, such as Facebook, Instagram, Twitter, and others.

You may choose to provide us with access to certain personal information stored by such third-party websites. The personal information we have access to varies by website and is controlled by your privacy settings on that website and with your consent. By associating an account managed by a third-party with your VSCM account and authorizing VSCM to have access to this information, you agree that VSCM may collect, use, and store information from these websites in accordance with this privacy policy.

 

Marketing

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

 

Use

Our primary purpose in collecting personal information is to provide you with access to our sites and/or use of our services, applications and tools, provide you with requested customer service and relevant information about your account and our services, and to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

• Provide the services and customer support you request
• Prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, and enforce this privacy policy and any other policies, terms, and agreements you enter into with us
• Customize, measure, and improve VSCM services, content, and advertising
• Contact you to resolve disputes, collect fees, troubleshoot problems with your account or our sites, services, applications, or tools, or for other purposes authorized by law
• Protect our rights, property, and safety, including that of our employees, users, or others
• Contact you to inform you about our services and those of our corporate family, deliver targeted marketing, service updates, and promotional offers based on your communication preferences
• Compare information for accuracy and verify it with third parties
• Contact you via telephone, email, or text (SMS) messages (if applicable) as authorized for purposes described in this privacy policy
• Provide you other services requested by you as described when we collect information

 

Our Disclosure of Your Information>

VSCM has not sold your personal information in the preceding twelve months. VSCM may disclose personal information to comply with legal requirements, enforce our policies, respond to claims that content violates the rights of others, or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with this privacy policy and applicable laws and regulations. As stated above, we do not disclose your personal information to third parties for their marketing purposes without your explicit consent.

We may also share any of your personal information that we collect with:

• Members of our affiliates to provide joint content and services (like registration, transactions, and customer support), to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches, and to guide decisions about their products, sites, applications, services and tools, and communications. Our affiliates may use this information to send you marketing communications only if you have consented to their services and will use your personal information in compliance with their privacy policy as well as ours
• Service providers who help with our business operations (such as, but not limited to, payment processing, fraud investigations, bill collection, affiliate, and rewards programs)
• Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to)
• Law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose VSCM, you, or any other VSCM user to legal liability. In such events, we will only disclose information relevant and necessary to the investigation or inquiry, such as name, city, state, ZIP code, telephone number, email address, user ID history, IP address, fraud complaints, transaction history, and anything else deemed relevant to the investigation
• Credit bureaus with which we may report information about your account, including information on late payments, missed payments, or other defaults on your account
• Other business entities, should we plan to merge with or be acquired (whether through an asset sale or otherwise) by that business entity. (Should such a combination occur, VSCM will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice, and will be given the opportunity to withdraw your consent to the collection, storage, and transfer of your personal information.)
• Other VSCM users, whether located in your country of residence or outside of your country of residence, as authorized by you
• Third parties as necessary or appropriate for other legitimate business purposes not otherwise prohibited by law.

 

Information You Share with VSCM

Your username is displayed throughout VSCM, is available to the public, and is connected to your VSCM activity. If you sell through a storefront on VSCM, associated information may be publicly available. Notices sent to other community members about suspicious activity and policy violations on our sites refer to usernames and specific items; if you associate your name with your username, the people to whom you have revealed your name may be able to personally identify your VSCM activities.

If you access our sites from a shared or public computer or using an unsecured network, certain information about you, such as your username, activity, or reminders from VSCM, may also be visible to other individuals who are using the same computer or network.

If you use a message board, blog, or other communication medium on VSCM, you should be aware that personally identifiable information you submit there may be read, collected, or used by other users; this may include sending you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

 

Using Information from VSCM

VSCM may enable you to share financial and personal information to complete transactions and collect payments. While we make efforts to safeguard your personal information, we cannot guarantee the privacy or security of your information; we encourage you to evaluate the privacy and security policies before entering into a transaction or choosing to share your information.

When using VSCM to handle the information of other users, you agree to abide by all applicable laws and regulations.

 

Cookies, Web Beacons, and Similar Technologies

Like most sites, VSCM uses cookies and other technologies that allow us to record information whenever you visit or interact with our sites, services, applications, messaging, and tools. The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. To help you better understand this policy and our use of such technologies, we have provided the following definitions:

• Cookies: Small text files placed in the memory of your browser or device when you visit a website or view a message. Cookies allow us to recognize a device or browser.
• Web beacons: Single pixel image files that allow a website to count Users who have visited a page or accessed certain cookies. Web beacons may be placed on specific pages across the site. When a visitor accesses these pages, a notice of that visit is generated which may be processed by VSCM or by our vendors. These web beacons work in conjunction with cookies.
• Service providers: Companies that help VSCM with various aspects of our business, such as site operations, services, applications, advertisements, and tools. We use authorized service providers to help us to serve you. These service providers may also place cookies on your device via our services (third-party cookies). They may also collect information that helps them identify your device, such as IP address, ID for Advertising (IDFA), or other unique or device identifiers. These service providers may collect personally identifiable information about your online activities over time and across different websites when you use our website or services.

When you visit or interact with our site, services, applications, tools, or messaging, we or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience.

VSCM may use cookies to:

• Allow you to enter your password less frequently during a session
• Provide information that is targeted to your interests
• Promote and enforce trust and safety
• Offer certain features that are only available using cookies
• Measure promotional effectiveness

You are free to block, delete, or disable cookies and similar technologies if your browser or device so permits. You can manage your cookies and your cookie preferences in your browser or device settings. In addition, if you do not want to associate your anonymous cookie information with your visits to pages containing web beacons, depending on the browser used, you can disable cookies in your browser.

Keep in mind that if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. You may also be required to re¬enter your password more frequently during your browsing session. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings.

Our site does not respond to web browser “do not track” signals.

 

No Spam, Spyware, Phishing, or Spoofing

We do not tolerate spam. VSCM systems are not to be used to email users without their express consent. We may automatically scan and/or manually filter messages to check for spam, viruses, phishing attacks, and other malicious activity or illegal or prohibited content. To report VSCM related spam or spoof emails, please forward the email to: abuse@visiblescm.com.

VSCM may send you service-related announcements as necessary. For example, if service is suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications since they are not promotional in nature and are necessary to maintain the quality of our service. If you do not wish to receive them, you have the option to deactivate your account.
 

Account Protection and Security

Your information is stored on our servers. We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, unintentional disclosure, and unauthorized alteration. Some of the safeguards we use include firewalls, data encryption, and access controls. However, it is possible that third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although VSCM works hard to protect your privacy, we do not guarantee that your personal information or private communications will always remain private.

Data Breach Response. If ever an unauthorized person or entity obtains access to sensitive information, VSCM will notify all affected customers and relevant government authorities within 72 hours after having become aware of such a breach.

Password Management. Your password is the key to your account. We encourage you to use a unique combination of numbers, letters, and special characters. Do not disclose your VSCM password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken and financial commitments made in the name of your account. If your account is compromised due to password mismanagement, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify VSCM and ensure that your password is changed.

Account Deletion. Upon your request, we will close your account and remove your personal information as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts in order to comply with state and federal laws, deter fraud, collect outstanding debts, resolve disputes, troubleshoot problems, assist with investigations, enforce policies, and take other actions otherwise permitted by law. Over time, VSCM may no longer have an ongoing legitimate business need to process your personal information. At that time, we will either delete your personal information or anonymize it.

 

California Privacy Rights

Under the California Consumer Privacy Act, California residents have the right to:

• Request that a business delete any personal information about the consumer, which the business has collected from the consumer.
• Request that a business that collects personal information about the consumer disclose to the consumer, free of charge, the following:
• The categories of personal information the business has collected about the consumer in the preceding 12 months.
• The categories of sources from which the personal information is collected.
• The business or commercial purpose for which it collected or sold the personal information.
• The categories of third parties with which the business shares personal information.
• The specific pieces of personal information it has collected about that consumer.
• Request that a business that sells the consumer’s personal information, or that discloses it for a business purpose disclose, free of charge, to the consumer:
• The categories of personal information that the business sold in the preceding 12 months, and for each category identified, the categories of third parties to which it sold that category of personal information.
• The categories of personal information that the business disclosed for a business purpose in the preceding 12 months, and for each category identified, the categories of third parties to whom it disclosed that category of personal information.
• Direct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information.

We will not discriminate against you if you choose to exercise any of your rights as described in this section.

How to submit a request. You may submit a request under the California Consumer Privacy Act through the following methods:

You may call us toll-free at 877-728-5328.

You may email us at: legal@visiblescm.com.

To submit a request, we are required to verify your identity. We may need to contact you to confirm your request.

Consumers may use an authorized agent to submit their request so long as the authorized agent can submit proof satisfactory to VSCM that the agent has been authorized by the consumer to act on their behalf.

 

Accessing, Reviewing and Changing Your Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information when possible. We recommend that you promptly ensure that your personal information is up to date if it changes or is inaccurate.

At any time, you can request information about the personal data we collect, request that we correct personal data, or request that we stop processing your personal data. To contact us about these rights, please send an email to: legal@visiblescm.com. If you are a California resident, please see the above section for more information about your state-specific rights.

 

Children’s Privacy

All registered users on VSCM must be 13 years of age or older. We do not knowingly collect personal information from children under 13 years. If you believe that we may have inadvertently collected such information, please notify us, so we can delete the information. If you are under the age of 18, you must obtain parental consent before registering on our site and providing any personal information.

 

Applicable Laws

VSCM will protect your personal information in accordance with federal and state laws of the United States as applicable. Additionally, data privacy laws of the European Union, including the General Data Protection Regulation, apply to EU citizens and transactions that occur within EU member states.

 

Contact Us

If you have any questions, comments, or requests related to this privacy policy or the collection, storage, transfer, or use of your personal information, please send an email to our information security team at: information.security@visiblescm.com