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Case Study – Visible Reduces Skincare Brand’s Spend & Transit Time with Optimized Parcel Strategy

Visible’s multicarrier solution saves anti-aging company $1M, eliminates hidden fees and speeds up DTC deliveries.

Visible’s client is an innovative anti-aging skincare company that ships small, lightweight parcels directly to consumers all over the country. Their transportation spend had far exceeded their budget, primarily because of the new surcharges and rate increases their carriers implemented during the pandemic when volumes hit peak levels. Transportation costs began skyrocketing for many shippers, and carrier fees and surcharges—which remain in place—were not clearly communicated to the customer ahead of time, resulting in costly surprises.