According to industry experts, the coronavirus pandemic accelerated the growth of ecommerce by four to six years. This massive shift to ecommerce has forced retailers and fulfillment centers alike to adapt and scale quickly to keep up with demand. Doing this effectively, however, has been an industrywide challenge due to a warehouse labor pool that seems to be rapidly evaporating.
To combat this labor shortage, fulfillment center leaders are putting their creativity to the test to come up with effective strategies for their business. Measures companies are taking include:
- Experimenting with new approaches to attract talent—and keep them engaged
- Mapping and analyzing processes to improve efficiency
- Investing in automation and other technologies
- Improving the experience of the worker
Amid these labor challenges, the only way supply chain companies will be able to deliver top-level service is by building strategies that allow them to adapt—and having the resources and agility to execute them. “Business as usual” has become a distant memory for most industries since early last year, but as companies learned during the pandemic, having resilience and the ability to pivot during times of disruption is essential to survival.
While COVID-19 has undoubtedly played a role in warehouse labor availability, it is just one of the factors contributing to the labor crunch. Download our new whitepaper to find out which other factors are at play, what warehouses are doing to adapt (including Visible) and whether the labor issue will be resolved when the pandemic subsides.